Privacy Policy

Introduction

TRENCHANT ANALYTICS LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We operate in accordance with applicable data protection laws and regulations, including but not limited to the California Consumer Privacy Act (CCPA), the Virginia Consumer Data Protection Act (VCDPA), and other applicable state and federal privacy laws.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Fill out contact forms on our website
• Request information about our services
• Subscribe to our communications
• Communicate with us via email, phone, or other means

Types of personal information we may collect include:

• Full name
• Email address
• Phone number
• Organization name
• Job title
• Project details or inquiries

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on pages
• Referring website address
• Date and time of visit

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information and improve our website. For detailed information about our use of cookies, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for the following purposes:

• Responding to your inquiries and requests
• Providing and delivering services you request
• Communicating with you about our services
• Improving our website and user experience
• Analyzing website usage and trends
• Complying with legal obligations
• Protecting against fraud and unauthorized activity

Who Has Access to Your Information

Internal Access

Access to your personal information is limited to employees and authorized personnel who need such access to perform their job duties. We maintain appropriate access controls and security measures to protect your information.

Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Website hosting providers
• Email delivery services (FormSubmit for form processing)
• Analytics providers
• Professional advisors (legal, accounting)

These third parties are contractually obligated to protect your information and are prohibited from using it for any other purpose.

Legal Requirements

We may disclose your information if required by law, court order, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

No Sale of Personal Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (SSL/TLS)
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

When information is no longer needed, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You have the right to request a copy of the personal information we hold about you and to receive it in a portable format.

Correction

You may request that we correct or update inaccurate or incomplete personal information.

Deletion

You have the right to request deletion of your personal information, subject to certain exceptions (e.g., legal requirements, ongoing service delivery).

Opt-Out of Marketing

You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the communication or contacting us directly.

Cookie Preferences

You can manage your cookie preferences through our Cookie Consent Banner or browser settings.

How to Request Data Deletion

To request deletion of your personal information, please contact us at:

• Email: help@tacgov.net
• Phone: +1 (910) 352-3241
• Mail: 9893 Georgetown Pike # 519, Great Falls, VA 22066-2617

Please include your full name and email address associated with your information. We will process your request within 45 days and may require verification of your identity.

Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to and processed in the United States. By using our website, you consent to the transfer of your information to the United States.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: